Legal Services Guide

Legal services programs, often called “legal aid societies,” provide direct civil representation, at reduced cost or for free, to low income and elderly clients. Legal services attorneys ensure equal access to the justice system for people who could not otherwise afford attorneys. Much of a legal services lawyer’s work involves individual client contact, and attorneys often take on “bread and butter” cases in which a client’s fundamental rights and needs are in jeopardy—for example, representing families in wrongful eviction cases and legal documents problems, advocating for women who need protection from abuse, or arguing for a worker who has been denied employment benefits. Many legal services offices are organized by subject matter and the staff lawyers specialize in one area of practice. In some offices, lawyers are generalists, handling the spectrum of cases that fall within their program’s mandate.

Client needs in relation to legal services vary widely. For example, consumer, utility, legal documents and debt problems have been consistently identified in the major US surveys as matters of great importance to low-income people. Vulnerable elderly persons can have serious legal issues when their powers of attorneys are misused and experience problems that threaten their autonomy, dignity, health, income, rights, and security; mothers of young children who face life- threatening illnesses can have urgent needs in the areas of wills and other planning for their children. Persons injured in accidents, medical malpractice, or assaults can have legal issues arising from these events. Sometimes people may not realize the problem they are facing is a legal one. Other times, the person may know he or she needs a lawyer's help, but doesn't know how to get a lawyer, or is afraid of the cost of a lawyer.

Many of these problems can be avoided or remedied by legal aid intervention.